Last update : March 4, 2025

1. IDENTITY OF THE DATA CONTROLLER 

The company GOODWILL, an air charter broker, is responsible for processing the personal data collected as part of its activities.

2. PERSONAL DATA COLLECTED

We collect the following data:

• Identity (first name, last name)
• Identity document
• Phone number
• Email address

The collection of these data is mandatory for the proper execution of the services provided.

3. PURPOSES OF THE PROCESSING

Personal data is collected for the following purposes:

• Organization and reservation of private flights for our clients
• Communication with clients and suppliers
• Compliance with legal and regulatory obligations
• Sending marketing communications, subject to user consent

4. LEGAL BASIS FOR PROCESSING

Data processing is based on:

• The execution of a contract when data collection is necessary for the organization and reservation of a flight
• Compliance with legal and regulatory obligations applicable to our activities
• Our legitimate interest in managing and monitoring relationships with our clients and suppliers
• The consent of users for marketing communications

5. DATA RECIPIENTS

The personal data collected is accessible to:

• GOODWILL employees within the scope of their duties
• Suppliers (airlines, airport service providers) as part of the service delivery
• Competent authorities when required by regulations

6. DATA RETENTION PERIOD

Personal data is retained:

• For the duration necessary for the execution of the service and the commercial relationship
• Subsequently archived for the legally required period in commercial and tax matters (5 to 10 years depending on legal obligations)

7. SECURITY MEASURES

We implement technical and organizational measures to ensure the security and confidentiality of personal data against unauthorized access, loss, alteration, or disclosure.

8. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

In the course of providing our services, certain data may be transferred outside the European Union, particularly to service providers or airlines located outside the EU. We ensure that these transfers are subject to adequate safeguards, such as the European Commission’s standard contractual clauses, adequacy decisions, or any other protection measures recognized by the GDPR.

9. USER RIGHTS

In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, you have the following rights regarding your personal data:

• Right of access: To obtain information about the processing of your personal data
• Right of rectification: To request correction of inaccurate or incomplete data
• Right to deletion: To request the deletion of your data under certain conditions
• Right to restrict processing: To temporarily restrict the processing of your data
• Right to object: To object to the processing of your data for legitimate reasons
• Right to data portability: To receive your data in a structured format
• Right to lodge a complaint: To file a complaint with the CNIL (National Commission on Informatics and Liberty) in case of non-compliance with your rights

You can exercise your rights by sending a written request along with proof of identity to the following email address: info (at) goodwill.fr. We commit to responding within one month, extendable in case the request is complex.

10. COOKIES AND TRACKERS

We use cookies and other trackers on our website. For more information on their use and how to manage them, please refer to our Legal Notices : https://www.goodwill.fr/en/pages-hors-menu/legal-notices

11. CONTACT

For any questions regarding the protection of your personal data or to exercise your rights, you can contact us at: info (at) goodwill.fr

GOODWILL SAS
Address: 7-9 Rue de la Félicité, 75017 Paris, FRANCE
Email: info (at) goodwill.fr

This policy may be updated in accordance with legal developments or changes in our practices. We invite you to review it regularly.